1. Welcome to ABC Prestige Flooring. By accessing and using this website, you agree to comply with our terms and conditions. 2. Use of the Website 2.1. The content on this website is for general information purposes only. It is subject to change without notice. 3. Ordering and Purchases 3.1. Orders placed through this website are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information. 3.2. By placing an order, you warrant that you are legally capable of entering into binding contracts and that all information provided by you is accurate and complete. 4. Pricing and Payment 4.1. All prices displayed on the website are in Australian Dollar currency and do not include taxes, duties, or shipping charges unless explicitly stated. 4.2. Payment for orders is accepted via Visa and Mastercard. You agree to provide valid and accurate payment information and authorize us to charge the specified amount for your purchase. 5. Shipping and Delivery 5.1. We will make every effort to deliver products within the estimated timeframe. However, delays may occur due to unforeseen circumstances, and we shall not be liable for any such delays. 5.2. Shipping costs and delivery times may vary depending on the destination and product availability. Please contact us about your needed product and delivery destination to receive estimated charge. 6. Returns and Refunds 6.1. We accept returns of unused and undamaged products within 14days from the date of delivery. To initiate a return, please contact our customer support team . 6.2. The customer is responsible for all shipping costs associated with returns unless the return is due to a product defect or an error on our part. 6.3. Refunds will be processed within 5 business day’s after receiving and inspecting the returned product. 6.4. Customized or personalized products may not be eligible for returns or refunds unless they are defective. 6.5. There is a 25% re-stocking fee charged for all returns and we don’t accept accessories. 7. Limitation of Liability 8.1. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of this website, products purchased, or information provided. 8.2. Our total liability for any claim relating to products purchased on this website shall not exceed the purchase price of the product. 8. Payment Method 9.1 We accept the payments over the phone via Visa or Mastercard (no surcharge). Direct Bank Transfer is also available via our Bank details written on the bottom right-hand corner of the page. We do not store your payment details for security purposes. 9. Governing Law 9.1. These terms and conditions shall be governed by and construed in accordance with the laws of Australia/NSW. 9.2. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of NSW. 10. Changes to Terms and Conditions We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review this page periodically for changes. By using this website, you agree to be bound by these terms and conditions.